General Terms & Conditions

Our General Terms & Conditions set out the policies and procedures that apply to all services provided by Tax Wise Advisory. 

They define the scope of our tax advisory and compliance services, clarify the responsibilities of both Tax Wise Advisory and our clients, and outline key provisions relating to fees, liability, confidentiality, and the termination of engagements. The Terms & Conditions also govern client relationships, including the involvement of third parties, payment terms, and dispute resolution.

By engaging With Tax Wise Advisory, clients acknowledge that they have read, understood, and agreed to these General Terms & Conditions.

Article 1 – Definitions
Service provider: Tax Wise Advisory, established in Curaçao.
Client: Any natural person or legal entity who engages the Service provider to perform services.
Assignment: Any agreement under which the Service provider provides tax advisory services, tax return preparation, tax support and registrations, administrative services, bookkeeping, financial reporting, and related services.

Article 2 – Applicability
These General Terms and Conditions apply to all quotations, assignments, agreements, and services provided by the Service provider. Deviations from these Terms and Conditions shall only be valid if agreed upon in writing.
Any general terms and conditions of the Client are expressly rejected.

Article 3 – Formation of the Agreement
An agreement is formed once the assignment has been confirmed by the Client, whether in writing, by email, or orally, and accepted by the Service provider.
The Service provider reserves the right to refuse assignments without stating reasons.

Article 4 – Obligations of the Client
The Client shall provide all information and documents necessary for the proper execution of the assignment in a timely manner. The Client warrants the accuracy, completeness, and reliability of the information provided. Any damages resulting from inaccurate, incomplete, or late information provided by the Client shall be borne by the Client.

Article 5 – Execution of the Assignment
The Service provider shall perform the services to the best of its knowledge and ability. The Service provider undertakes a best-efforts obligation and not an obligation to achieve a specific result. In carrying out assignments, the Service provider may rely on the accuracy, completeness, and reliability of the information provided by the Client.
Tax advice is based on the laws and regulations of Curaçao as known at the time the advice is provided.

Article 6 – Engagement of Third Parties
The Service provider may engage third parties in the execution of the assignment if deemed necessary or desirable. Any costs incurred by third parties shall be charged separately to the Client unless otherwise agreed.

Article 7 – Fees and Payment
Services shall be provided on the basis of an hourly rate, fixed fee, or subscription, as agreed between the parties. The Service provider is entitled to request advance payments.
Invoices must be paid within fourteen (14) days from the invoice date.

Article 8 – Late Payment
If payment is not made on time, the Client shall be in default by operation of law and shall owe interest. From the due date, the Client shall owe interest at a rate of 1.5% per month, whereby any part of a month shall be considered a full month.
All reasonable judicial and extrajudicial collection costs shall be borne by the Client, with a minimum of XCG 250. The Service provider shall have the right to suspend its services until full payment has been received.

Article 9 – Liability
Any liability of the Service provider shall be limited to the amount of the invoice of the particular assignment. The Service provider shall only be liable for losses resulting from its wilful misconduct or gross negligence in the performance of the agreed services. The Service provider shall not be liable for indirect damages, consequential damages, loss of profits, or lost tax benefits. The Service provider shall also not be liable for penalties, interest, or additional tax assessments resulting from inaccurate or incomplete information provided by the Client.

Article 10 – Confidentiality
The Service provider shall treat all confidential information as strictly confidential. Information shall be used solely for the execution of the assignment unless otherwise required by law.

Article 11 – Intellectual Property
All advice, reports, models, calculations, and other documents shall remain the property of the Service provider. Such materials may not be reproduced or disclosed to third parties without the Service provider’s prior written consent.

Article 12 – Electronic Communication
The Client agrees to communication by email and other electronic means. The Service provider shall not be liable for damages resulting from electronic failures, viruses, or intercepted communications.

Article 13 – Termination of the Agreement
Either party may terminate the agreement by giving 30 days’ written notice.
Fees for services already performed and costs already incurred shall remain payable. In the event of termination, the Client shall also be responsible for any additional fees incurred for work reasonably required to transfer the engagement, files, or relevant information to the Client or a third party.
The Service provider reserve the right to immediately terminate the agreement if the Client fails to comply with its obligations. 

Article 14 – Force Majeure
The Service provider shall not be liable for delays or failures in performance resulting from force majeure. Force majeure includes, but is not limited to, natural disasters, power outages, government measures, illness, disruptions in communication networks, and other circumstances beyond the Service provider’s reasonable control.

Article 15 – Governing Law and Disputes
All legal relationships between the Client and the Service provider shall be governed by the laws of Curaçao. Any disputes shall be submitted exclusively to the competent court in Curaçao.

Article 16 – Final Provisions
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The Service provider reserves the right to amend these General Terms and Conditions.